At Ruff House, we believe that a tired dog is a happy dog! Each guest at boarding spends several hours a day in physical activity appropriate to breed, play style, age, health and physical tolerance.
If the weather is good, we’re outdoors playing in one of our fully fenced very large exercise yards. When not outdoors, we make use of our climate-controlled, 2700 sq. ft. indoor exercise area where there are toys and various types of equipment to keep minds and body busy.
For the protection of all our guests, we require that your dog’s vaccination for Rabies, Parvo, Distemper and Kennel Cough be current within the past year (or within the accepted protocols) and at least 3 weeks before coming out to the facility.
If your dog is coughing or sneezing or exhibiting any signs of illness that may be contagious, we reserve the right to refuse access to the facility. A veterinary certificate stating that the dog is not contagious but has a congenital issue will be accepted as proof of health.
We do not do training per se while your dog is boarding with us but we do reinforce basic manners such as sit, wait, no jumping up, come, etc. WE NEVER USE ELECTRONIC TRAINING DEVICES ON OUR GUESTS. We do use operant conditioning (clicker) and positive reinforcement (reward) and negative reinforcement (taking away of something of value – toys, freedom) if necessary. If your dog goes home better behaved than when it came it is because of the number of repetitions and reinforcement of positive behaviour.
Dogs are not on leash very much while staying with us. We do use leashes for dogs who have poor recall. For these dogs we allow the leash to drag so that we can step on it for ease of getting them to come in. We may put a leash on the dog to help us to integrate dogs who are frightened of other dogs. Sometimes they are more comfortable at first being tethered to a person until they realize that playing with other dogs could be fun.
Pick up and drop off times are between 9:00 in the morning and 9:00 in the evening unless otherwise arranged. We do appreciate knowing approximately when dogs are being dropped off or picked up so that we can arrange our schedule.
Owners should understand that whenever dogs get together, no matter how vigilant the care, incidents, accidents or illness can occur.
8:00am potty & breakfast
9:00am–noon supervised activities whether indoor or out
noon–3:00pm rest time in crates or rooms
3:00–5:00pm more supervised playtime
5:00pm rest time again, and dinnertime for over-night stays
10:00pm last potty break, cookie and bed time
(of course, time may vary depending on our day!)
Our kennel area is a climate-controlled, indoor facility with generously sized areas for resting and sleeping.
Our guests should bring with them:
We provide bedtime treats (Kirkland brand dog biscuits), stainless steel bowls, fresh well water, and exercise.
For no extra charge we perform tick checks, brushing when we get a chance for dogs who like it, and administering of medications.
We do not provide training with Boarding guests unless previously discussed.
We do expect a sit at the door, no jumping up and come when called. All of these behaviours are reinforced.
Other behaviours that will be corrected involve: improper social interaction with other dogs, and excessive barking.
The methods of correction that we use include: blocking, redirection, leashing and time-out.
Daily rate (24-hour): $30 per day for 1 dog
Monthly rate (26 to 30 days): $750 per month for 1 dog
For families with more than 2 dogs, or for stays longer than 3 months, please call for space availability and pricing.
For service, military or police dogs, or dogs that require separation or isolation, please call well in advance to make arrangements.
We also provide a pick up or delivery service for $30 each way. Please call for more information about this service and to make arrangements.
For payment of services, we accept:
A non-refundable deposit of $50.00 is required for stays of 3 to 5 days, and $100.00 for more than 5 days. Your stay is not confirmed until payment is received. Payment can be made through PayPal, by cheque or cash in person.
Cheques can be mailed to: Ruff House, PO Box 117, Teulon, MB, R0C 3B0 (if time permits)
If the booking is cancelled more than two weeks before the date of the stay, the deposit will be returned minus costs if we can re-book that time slot.